Quality

Qualit policy

Quality policy


REDUCTORES CUÑAT, S.A final aim is to survive in today’s market.

In order to assure our survival, we must:

• Increase sales and market share.

• Customer satisfaction.

• Cost effectiveness.


The main policy at REDUCTORES CUÑAT, S. A. is to attain and preserve high quality reputation with very competitive prices, in both domestic and international markets.

This policy is based upon:

.- Reassure that the client’s needs are identified for their approval.

.- Legal fulfillment of any requirements that apply to the process.

.- Conduct design reviews to ensure they meet the market and the client’s requirements. The product must be designed to be functional, reliable, able to be manufactured with actual procedures and sold competitively.

.- The resources will be mainly used in problem preventing and solving any issues will be looked at from the starting base of the problem.

.- Provide training and keep open communication with staff in order to maximize their contribution to the achievement of projects objectives.

.- To assure that our demands are clearly defined and communicated to our suppliers.

.- To verify and continuously improve the capacity of our processes.

.- The quality objectives of the company will always be established with the participation of the personnel involved in them. The monitoring of the agreed objectives will belong to the executive department.

EXECUTIVE DEPARTMENT

March 2010

VOCATION OF SERVICE

We keep in mind our vocation of service as technical assistance, design, production and after-sales service are concerned. We make solutions.

QUALITY

As we understand our customer’s requirements we assist them with all our resources, our responsibility and all our knowledge.

INNOVATION

We’re creative. We listen to our customers and colleagues, keep on updating our manufacturing procedures. Continuous improvement is our common goal.